{"id":8250,"date":"2021-09-13T14:24:42","date_gmt":"2021-09-13T12:24:42","guid":{"rendered":"https:\/\/flexenlodge.at\/faq\/"},"modified":"2025-07-20T13:03:58","modified_gmt":"2025-07-20T11:03:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/flexenlodge.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Helpful for your vacation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Questions and answers <\/span><\/h2> \t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Here you will find valuable information for your vacation in the 1400Flexenlodge<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/i><\/span><\/i><\/span>Do I have to pay a tourist tax?<\/span><\/i><\/div>

Yes, the visitor’s tax is 3\u20ac\/person + night<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>When can we arrive (check-in)?<\/span><\/i><\/div>

Arrival is possible from 16:00<\/strong>, should you arrive earlier, please let us know early enough. Guests arriving earlier are also welcome to change in our house and leave their luggage with us. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>When do we have to leave the apartment (check-out)?<\/span><\/i><\/div>

We would like to ask you to leave the apartment by 10:00 am. You are welcome to leave your luggage with us if you still want to spend the day in Stuben. After a sporty last day in Stuben you have the possibility to take a shower at our place. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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<\/i><\/span><\/i><\/span>What are the cancellation conditions?<\/span><\/i><\/div>
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  • Cancellations up to 3 months before the arrival date are free of charge,<\/li>\n
  • up to 1 month before the date of arrival 40 %,<\/li>\n
  • up to 1 week before the day of arrival 70 %<\/li>\n
  • and in the last week before the day of arrival, the cancellation fee is 90 % of the total package price. <\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div>
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    <\/i><\/span><\/i><\/span>I am traveling with children. What is available? <\/span><\/i><\/div>

    On request, we can provide you with cribs, high chairs and wooden sledges for children free of charge.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>I would like to come with a dog, is that possible?<\/span><\/i><\/div>

    Dogs are allowed on request, charges apply.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there internet in the house?<\/span><\/i><\/div>

    Yes, WLAN is free of charge for our guests in all areas of the accommodation.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are there parking spaces?<\/span><\/i><\/div>

    Underground parking spaces are allocated for our 70m\u00b2 apartments.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there a bread roll service?<\/span><\/i><\/div>

    Yes, we are happy to deliver freshly baked bread from the local bakery to your door (please place your order for the whole week on the day of arrival). The current range of baked goods and prices can be obtained from the landlords. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there a sauna in the house?<\/span><\/i><\/div>

    The apartments Maroi, Zimba, Wirt, Albona, Erzberg, Kracherl, Patriol and Piz Buin have their own infrared sauna in the apartment.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there a bathtub in the apartment?<\/span><\/i><\/div>

    The Arlberg, Kaltenberg, Burtschakopf apartments have a bathtub and a shower in the apartment.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there a ski room and ski boot dryer?<\/span><\/i><\/div>

    Each apartment has its own heated and lockable ski depot for all your ski and snowboard equipment.<\/p>\n

    The final cleaning<\/strong> (within the usual framework) is included<\/strong> in the price.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there information material in the building?<\/span><\/i><\/div>

    We will provide you with everything you need to know about your vacation at the 1400 FlexenLodge and around Stuben am Arlberg upon your arrival.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>How often are the apartments cleaned during the vacation?<\/span><\/i><\/div>

    You will find door hangers in your apartment that you can hang on the door as required.
    Our chambermaids are happy to change your towels and empty your garbage. The entire apartment is cleaned on every departure. <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>What do I need to bring myself?<\/span><\/i><\/div>

    Only things that you personally appreciate. Everything else is available in the apartment (toilet paper, shower gel, crib, dishes) <\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Is there a coffee machine in the apartment?<\/span><\/i><\/div>

    Yes, we have a Lavazza capsule coffee machine in every apartment. Capsules for the machine can be reordered from us. A basic set of capsules are available in the apartment on your arrival.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can e-bikes be rented?<\/span><\/i><\/div>

    Yes, we have e-bikes (55,00 Euro \/ day). By reservation only!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can I play tennis in summer?<\/span><\/i><\/div>

    There are tennis courts in Wald and Lech.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can guests use the terrace?<\/span><\/i><\/div>

    Yes, the terrace is available to all guests for sharing. Sun loungers and garden furniture are available.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>How far is the Stubner Center?<\/span><\/i><\/div>

    The village center, with various restaurants, is less than 400m away.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Where is the nearest ski lift?<\/span><\/i><\/div>

    The Hubertuslift takes you directly to the entrance to the Arlberg region<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Can I hire ski and snowboard equipment?<\/span><\/i><\/div>

    Yes, the ski instructor Skibase Arlberg has a branch right next to the Stuben ski school. Our house guests receive a 10% discount.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are there international long-distance hiking trails nearby?<\/span><\/i><\/div>

    The Lechweg is also not far away.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>What happens if I do not arrive or arrive too late?<\/span><\/i><\/div>

    In the event of no-show or late arrival, the full costs and booked services must be paid – unless we are able to re-let the apartment.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

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    <\/i><\/span><\/i><\/span>Are there any costs for the final cleaning?<\/span><\/i><\/div>

    Yes, the costs are between Euro 60.00 and 80.00 depending on the apartment.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Helpful for your vacation Questions and answers Here you will find valuable information for your vacation in the 1400Flexenlodge Do I have to pay a tourist tax? Yes, the visitor’s tax is 3\u20ac\/person + night When can we arrive (check-in)? Arrival is possible from 16:00, should you arrive earlier, please let us know early enough. […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-8250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/pages\/8250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/comments?post=8250"}],"version-history":[{"count":1,"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/pages\/8250\/revisions"}],"predecessor-version":[{"id":8251,"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/pages\/8250\/revisions\/8251"}],"wp:attachment":[{"href":"https:\/\/flexenlodge.at\/en\/wp-json\/wp\/v2\/media?parent=8250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}